The JustInc Odyssey - Elemental Piece

A Decadent, Exotic, Seven‑Course Journey…

T’s&C’s

Odyssey Terms & Conditions

1. General

The Odyssey is a fully curated, founder‑led private dining experience. All bookings are subject to availability and written confirmation.

Menus, pairings, and service elements are designed bespoke for each event and may vary depending on seasonal availability, guest preferences, and ingredient quality. All dishes are prepared fresh to order using organic, locally sourced, and ethically harvested ingredients wherever possible.

2. Booking Policy

  • Bookings must be made through the official JustInc booking form or via direct contact.

  • A 30% deposit is required to secure your date.

  • The remaining balance is due 14 days before the event.

  • Bookings made within the 14‑day window must be paid in full at the time of booking.

  • Written confirmation (email or message) will be provided once your booking is secured.

3. Cancellation Policy

  • Cancellations up to 7 days before the event: The 30% deposit is non‑refundable, but any additional balance paid will be returned.

  • Cancellations within 7 days of the event: Non‑refundable. Full payment is retained to cover preparation, staffing, and ingredient commitments.

  • Bookings made within the 14‑day window: Non‑refundable if cancelled.

  • If JustInc cancels the event: A full refund will be issued. Refunds for client‑initiated cancellations are discretionary and assessed in line with consumer protection laws of England and Wales.

4. Refunds

  • Deposits are non‑refundable except where JustInc cancels the event.

  • Refunds for client cancellations are not guaranteed and will be considered only in accordance with applicable consumer protection laws.

  • Refunds are issued solely at the discretion of JustInc.

5. What the Odyssey Includes

The Odyssey is a complete, all‑inclusive experience. Your fee covers:

Culinary Experience

  • Seven fully realised courses

  • Amuse‑bouche, pre‑starter, palate cleanser, and pre‑dessert

  • Bespoke menu design shaped around your preferences

  • Seasonal, organic, and ethically sourced ingredients

Pairings

  • Carefully curated wine pairings

  • Crafted cocktails and aperitifs

  • Non‑alcoholic elixirs available upon request

Service & Hospitality

  • A trained host and professional server

  • Full table service with coordinated pacing

  • Storytelling between courses

  • Founder‑led orchestration throughout the evening

Tableware & Equipment

  • All crockery, cutlery, glassware, and specialist vessels

  • Specialist equipment (sous‑vide, torches, plating tools, burners, etc.)

  • Delivery, setup, and removal of all equipment

  • A complete kitchen reset at the end of the evening

Final Touch

  • Handcrafted chocolates for each guest as a closing gift

This is a complete, curated evening — nothing additional is required from the host.

6. Food Safety & Compliance

Your safety is paramount. JustInc operates in full compliance with UK food law.

Allergens & Dietary Requirements

  • Guests must disclose all allergies and dietary needs at the time of booking.

  • While every effort is made to accommodate requirements, the complete absence of allergens cannot be guaranteed.

  • By booking, guests acknowledge that undisclosed allergies are their own responsibility.

Natasha’s Law

All PPDS items are labelled with full ingredient lists and clearly emphasised allergens.

Food Safety & Hygiene

  • All preparation follows HACCP principles.

  • Staff are trained in COSHH procedures.

  • Kitchens are inspected under the Food Hygiene Rating Scheme; ratings are available upon request.

Legal Notice

Allergen and nutritional information is provided transparently but is not medical advice. Clients with medical conditions should consult a healthcare professional before consuming unfamiliar foods.

7. Payment & Pricing

  • The Odyssey Experience Fee is all‑inclusive.

  • Bespoke requests may incur additional costs, always communicated before confirmation.

  • Payment terms must be adhered to in full.

8. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.